Safety & Frequently Asked Questions

Our Approach to Safety

Your care begins with a review by a licensed medical provider. Every patient completes an intake before any treatment decision is made.

Your provider reviews your health history, current medications, and overall profile. Treatment is based on individual factors and is not automatically approved.

Not all patients qualify for treatment. Prescriptions are issued at the discretion of the reviewing provider.

If approved, your plan is structured and monitored over time. Adjustments may be made based on your response and updated information.

Medications are dispensed through licensed pharmacies and shipped directly to you when applicable.

General side effect information is shown before selecting treatment so you understand what to expect before moving forward.

Our goal is clear, transparent care so you can make informed decisions at every step.

Our Approach

General Side Effects by Category

Weight Loss Medications

  • Nausea
  • Constipation
  • Diarrhea
  • Reduced appetite

Erectile Dysfunction Medications

  • Headache
  • Flushing
  • Nasal congestion
  • Dizziness

Hormone Support

  • Mood changes
  • Acne
  • Fluid retention

Hair Loss Treatments

  • Scalp irritation
  • Temporary shedding

Peptides / Vitality

  • Injection siteirritation
  • Headache
  • Fatigue

Vitamin / Lipotropic

  • Injection site discomfort
  • Mild nausea
Medical Care

When to Seek Medical Care

Most side effects are mild and may improve over time. Some symptoms may require medical attention.

Seek care if you experience unusual or severe symptoms, including strong pain, persistent vomiting, or confusion.

Watch for signs of an allergic reaction such as rash, swelling, or difficulty breathing.Chest pain or breathing problems should be treated as urgent.

If you are unsure about symptoms, contact a medical provider for guidance.

If you are experiencing a medical emergency, call 911.

Frequently Asked Questions

How does the intake work?

You complete a short medical intake online.

This includes your health history and current concerns.

Your information is then sent for provider review.

What happens after I submit my information?

A licensed provider reviews your intake.

They may approve, decline, or request additional information.

You will be notified once a decision is made.

Can I choose my medication?

Your provider determines if treatment is appropriate.

They will make recommendations based on your medical profile.

Not all treatments are suitable for every patient.

How long does review take?

Most reviews are completed within about 48 hours.

Some cases may take longer if more information is needed.

You will be notified if additional time is needed.

How is treatment decided?

Your provider uses your intake and health history.

They determine if treatment is appropriate for you.

They may recommend a specific option or no treatment.

Can my plan change?

Yes. Your provider may adjust your plan over time.

Changes are based on your response and updated information.

Where can I see side effects?

General side effects are shown before treatment selection.

More details may be available on each treatment page.

This helps you review safety before moving forward.

What should I do if something doesn’t feel right?

Contact support or a medical provider for guidance.

Do not ignore symptoms that feel unusual or persistent.

Seek urgent care if symptoms are severe.

Who provides my medication?

If approved, your medication is dispensed by a licensed pharmacy.

The pharmacy prepares and ships your order based on your provider’s instructions.

How is medication shipped?

If approved, your medication is prepared by a licensed pharmacy and shipped directly to you.

Tracking information is provided when available.

Delivery times vary based on location.

Do I need to visit a clinic?

No in-person visit is required for telehealth services.

Your evaluation and follow-up are handled online.

How do I contact support?

You can reach support by email or text.

We respond during standard business hours as quickly as possible.

Support can assist with process and order-related questions.

What happens after I start treatment?

You follow your provider’s plan and instructions.

Your progress may be reviewed over time, and adjustments can be made if needed.

Support is available if questions come up during your treatment.